Associate Director, Technical Services and Service Readiness

The Associate Director, Technical and Service Readiness will ensure that infrastructure and equipment investments translate into improved facility performance and service delivery. The position will lead workforce development, service readiness assessments, clinical equipment utilization, and quality improvement activities

Service Readiness Strengthening

• Lead assessments of facility readiness and operational requirements.
• Ensure infrastructure and equipment investments are aligned with intended clinical services.
• Support operationalization of upgraded facilities.

Workforce Capacity Development

• Develop and implement training plans for healthcare workers.
• Ensure competency-based training on newly deployed equipment and infrastructure.
• Establish mentorship and supportive supervision systems.

Clinical Technology Utilization

• Lead user training and post-installation support.
• Ensure safe and effective use of oxygen systems, CPAP, phototherapy, radiant warmers, cold chain systems, and emergency obstetric equipment.
• Monitor competency and utilization rates.

Quality Improvement

• Support facility quality improvement processes.
• Strengthen compliance with clinical protocols, IPC standards, and patient safety requirements.
• Conduct service readiness reviews and performance assessments.

• Advanced degree in Medicine, Nursing, Public Health, Biomedical Sciences, or Health Systems.
• Minimum 15 years of experience in health workforce development, service delivery improvement, or clinical systems strengthening.
• Experience supporting MNCH and emergency care services.

NOTE:

All staff members of Jhpiego, regardless of the level of their responsibilities are expected to:

• Model the mission and values stated above
• Participate in the business development processes
• Contribute to the knowledge sharing and transfer process
• Make responsible decisions that result in time and cost containment and clear accountability
• Participate in multiple teams, adopt team spirit, take responsibility for action items assigned and provide feedback as needed
• Multitask, be able to manage competing priorities and be able to prioritize in order to meet program and/or organizational objectives
  
  

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload to include: cover letter, resume, and references.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

 RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a @Jhpiego.org email address.

Please report any suspicious communications to Info@jhpiego.org

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