Service/Quality Improvement Officer

Service/Quality Improvement Officer will be responsible for providing leadership in capacity building, clinical mentoring and supportive supervision in the technical area of integrated MNCH, Nutrition, Immunization and Malaria for a Department of State US Government project in Nigeria. The Service/Quality Improvement Officer will provide technical assistance at the State selected primary health care, LGA, Secondary level activities. This integrated health project aims to contribute to reductions in child, newborn and maternal morbidity and mortality in target states, and to increase the capacity of health systems and health care providers to sustainably support quality Emergency Obstetrics and New born services (BEmONC and CEmONC) including nutrition, malaria and routine immunization services at PHC level of care and selected secondary health care facilities.

• Provide technical guidance on integrated MNCH+ Nutrition, Immunization and Malaria services and quality improvement that is sound, evidence-based and responsive to the needs of the appropriate State and US
• Provide technical leadership, and build local capacity using proven training approaches and quality improvement methodologies.
• Provide trainings (providers and training of trainers) as well as follow-up support and clinical mentoring as necessary for QI at secondary and primary health care facilities.
• Support service/quality improvement efforts, approaches and tools at all supported health facilities in selected states.
• Support referral services and systems at the state to ensure they are functional.
• Develop strategies for increasing the percentage of pregnant women, including married adolescents, who deliver under the care of a skilled birth attendant
• Advocate with State Ministry of Health, SPHCDA, LGA for adoption of new evidence based quality improvement (QI) best practices at health facilities in project sites.
• Advocate with other ministries, community, NGO’s, and religious leaders to support and promote service/quality improvement components and increase uptake of health facility services by women and their children.
• Contribute to and coordinate with the program’s monitoring and evaluation (M&E) team on activities to ensure that the program meets set targets in accordance with national and USG standards.
• Represent program at state level stakeholder meetings and technical working groups in relation to service/quality improvement of RMNCH, Nutrition, Immunization and Malaria technical areas.

Management

• Contribute to annual work planning, training plans and quarterly reports and other required technical reports.
• Contribute to timely, accurate and appropriate reporting of program activities and results.
• Ensure quality program implementation consistent with MOH Nigerian Guidelines, global best practices and US Government Nigerian Strategic Directions.
• Evaluate program progress against deliverables on a quarterly basis
• With the State Team Lead, the Integrated PHC Advisor, oversee program design, implementation, quality assurance and monitoring of work plan.
• Coordinate with the other members of the technical team and NGO partners to develop and implement feasible facility and community-based approaches
• Perform other duties as assigned by supervisor which contribute to the achievement of program goals.

• An experienced Midwife/Nurse or any other closely related health care professional; other related courses (e.g. MPH, MSC or other relevant degree) will be an advantage.
• Minimum 7 years of experience working in MNCH+N, immunization and malaria in Africa, preferably in Nigeria
• Demonstrated expertise in working directly with host-community, senior government officials and policy makers in MNCH.
• Experience working with host-country partners, organizations, and institutions
• Strong skills in design, implementation and monitoring of program components; e.g. services, training, supportive supervision, clinical mentoring, advocacy and coordination.
• Demonstrated capacity to work with State Ministry of Health, SPHCDA, Local Government Authority and partners in developing technical materials and providing training to improve service delivery, advocacy and resource mobilization for expanding quality improvement of MNCH+N, immunization and malaria services.
• Experience with working on MNCH programs funded by the US Government and/or other donor programs in developing countries, with significant Nigeria experience.
• Strong verbal, listening, writing, and intrapersonal skills essential for effective coordination among several institutions and staff involved in a broad range of activities.
• Fluent in English, (written and oral communication) and Hausa and/or Fulfulde.
• Willingness to travel throughout Nigeria as necessary.

NOTE:  All staff members of Jhpiego, regardless of the level of their responsibilities are expected to:

• Model the mission and values stated above
• Participate in the business development processes
• Contribute to the knowledge sharing and transfer process
• Make responsible decisions that result in time and cost containment and clear accountability
• Participate in multiple teams, adopt team spirit, take responsibility for action items assigned and provide feedback as needed
• Multitask, be able to manage competing priorities and be able to prioritize in order to meet program and/or organizational objectives.

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload to include: cover letter, resume, and references.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a @Jhpiego.org email address.

Please report any suspicious communications to Info@jhpiego.org

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