Cluster Implementation Support Officer

The Implementation Support Officer is responsible for supporting the planning, coordination, and execution of project activities to ensure effective and timely delivery within their assigned cluster. He/She will report to the Cluster MNCH-N Advisor and work closely with program, technical, and operations teams to align project implementation with our goals, donor requirements, and national priorities. Responsibilities will also include engaging with stakeholders, monitoring progress, and contributing to adaptive project management.

We are looking for an Implementation Support Officer to join our team in one of four clusters across Ethiopia. This role will be based in either the:

• Northern Resilience cluster (Amhara and Tigray)
• Rift Valley cluster (Oromia, Sidama, and Central Ethiopia)
• Pastoralist Reach cluster (Afar, Somali, and Dire Dawa)
• Southwest cluster (Southwest Ethiopia, Central Ethiopia, South Ethiopia & Oromia)

Project Planning and Start-Up

•  Assist in developing detailed activity plans and operational timelines in collaboration with project teams.
• Support project start-up activities including team orientation, stakeholder briefings, and launch events.
• Contribute to refining technical approaches and ensuring readiness for implementation.

Project Implementation and Coordination

• Monitor implementation progress and provide day-to-day support to ensure activity delivery meets quality and schedule expectations.
• Coordinate with program, technical, and operations staff to ensure smooth execution of project activities.
• Facilitate coordination among implementing partners, government stakeholders, and community actors.
• Provide administrative and logistical support for program-related meetings, workshops, field visits, and events in both Addis Ababa and the regions.
• Support tracking of program expenditures and ensure adherence to approved budgets, working closely with finance and operations teams.

Operational Support

• Provide day-to-day administrative and operational support to ensure smooth project implementation.
• Support in budget monitoring, expense tracking, and financial documentation for project activities.
• Support preparation of operational reports, workplans, and progress updates.
• Oversee the use of project vehicles and drivers, maintaining accurate usage logs and coordinating with the transport and fleet manager to ensure efficient operation.

Logistics Support

• Coordinate travel arrangements, accommodation, and transport for project staff, consultants, and stakeholders.
• Ensure timely delivery and distribution of project materials, equipment, and supplies to field locations.
• Maintain updated inventory records of project assets and oversee proper use and storage.
• Support organization of workshops, trainings, and meetings, including venue booking and participant management.

Stakeholder Engagement

• Liaise with regional and local government counterparts and other partners to align efforts and ensure local ownership.
• Represent the project in stakeholder meetings and technical working groups as assigned by the Project Manager.
• Support the organization of coordination meetings, joint planning sessions, and learning events.

 Monitoring, Evaluation and Learning

• Support performance monitoring, field reviews, and quality assurance visits.
• Support the preparation of high-quality project performance reports, including quarterly, annual, and ad-hoc reports for the donor and other stakeholders.

 Capacity Building and Support

• Identify technical or operational gaps in implementation and support solutions through training or mentorship.
• Assist in the development or adaptation of training materials, job aids, and implementation tools.
• Participate in or lead on-site coaching and capacity-strengthening activities for field teams.

Quality and Compliance

• Promote adherence to donor regulations, internal policies, and quality standards in all project activities.
• Help identify and mitigate implementation risks in collaboration with the Project Manager.
• Contribute to project reviews, audits, and compliance assessments as needed.

 Resource and Budget Support

• Monitor activity-level expenditures and ensure alignment with approved budgets.
• Support procurement and logistics planning to ensure timely availability of materials and services.
• Participate in budget tracking and resource forecasting exercises.

Documentation and Knowledge Sharing

• Document project experiences, lessons learned, and best practices.
• Contribute to internal and external knowledge-sharing platforms.
• Support the preparation of reports, case studies, and communication materials.

• Bachelor’s degree in public health, Development Studies, Project Management, or related field (master’s degree preferred).
• Minimum 5 years of experience in project implementation within an NGO or development context.
• Experience in coordinating implementation activities with partners, local government, and technical staff.
• Strong understanding of donor-funded projects and compliance requirements.
• Excellent communication, planning, and interpersonal skills.
• Proficient in Microsoft Office and basic project tracking tools.
• Willingness to travel to project implementation sites.
• Proficiency in Amharic and the local language of the cluster is mandatory for this position.

• Strong coordination and problem-solving abilities
• Effective communication and interpersonal engagement
• Results-driven with attention to detail
• Adaptability and flexibility
• Commitment to teamwork and collaborative work environments
• Upholding organizational and donor standards

Salary: Between 14,299 - 23,629 USD per annum. 

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jobs-jhpiego.icims.com

Applicants must submit a single document for upload to include: cover letter, resume, and references stating the location applying for in the subject line.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

“Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

Application Deadline: September 5, 2025

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