Program Officer - Mumbai

Jhpiego is a nonprofit global health leader and Johns Hopkins University affiliate that is saving lives, improving health, and transforming futures. We partner with governments, health experts, and local communities to build the skills and systems that guarantee a healthier future for women and families. Jhpiego translates the best science and practices into moments of care that can mean the difference between life and death for women and families. Through our partnerships, we are revolutionizing healthcare for the world’s most disadvantaged and vulnerable people. In India, Jhpiego works across various states in close collaboration with national and state governments, providing technical assistance in the areas of family planning, maternal and child health, strengthening human resources for health, and non-communicable diseases. These programs are funded by USAID, the Bill & Melinda Gates Foundation, the Children’s Investment Fund Foundation (CIFF), MSD for Mothers, and other anonymous donors.

The Program Officer (PO) will play a key role in supporting the successful implementation of the Manyata 5.0 initiative, which aims to scale and sustain quality maternal and newborn healthcare across India. Based at the proposed locations, the PO will oversee the day-to-day operations of the program, working closely with healthcare facilities, Centers for Skill Enhancement (CSEs), and other stakeholders to ensure the program's objectives are met. The PO will work under the guidance of the Senior Program Officer (SPO)/National Program Officer to drive quality improvements in maternal healthcare, assist in certification processes, and facilitate the integration of Manyata standards in healthcare facilities.

• Program Implementation: Support the Manyata 5.0 initiative at the district level, ensuring timely execution of program activities in alignment with project goals. Coordinate the certification and recertification process for healthcare facilities.
• Technical Assistance: Provide technical guidance to health facilities and district-level stakeholders, helping them integrate Manyata standards and adopt quality improvement (QI) practices for maternal and newborn care.
• Training and Capacity Building: Organize and coordinate training sessions for healthcare providers and CSEs. Facilitate workshops, both virtual and in-person, on clinical standards, quality assurance (QA), and technical protocols.
• Stakeholder Coordination: Act as the point of contact between FOGSI, NABH, CSEs, and local healthcare providers to ensure smooth operations of the program. Maintain strong relationships with district and state health authorities and other key partners.
• Data Collection and Reporting: Ensure the accurate and timely collection, collation, and analysis of program data, including tracking the certification status of facilities. Prepare regular progress reports to document achievements and challenges.
• Technology Support: Assist in the implementation and supervision of digital health solutions and technology platforms used in the Manyata program, ensuring smooth operations and troubleshooting any issues that arise.
• Monitoring and Evaluation: Support the monitoring and evaluation (M&E) efforts by assisting in the development of indicators, tracking program outcomes, and contributing to the documentation of lessons learned for continuous quality improvement.
• Travel: Travel extensively to district-level health facilities, centers of skill enhancement, and project sites for on-ground monitoring, capacity building, and coordination of activities.

• Graduate qualification in Medical/Nursing, Dental and Ayurveda. A Postgraduate Degree or Diploma in Public Health or Health Management will be preferred.
• 3-5 years of experience working in public health programs, with a focus on maternal and newborn health, reproductive health, and quality of care.
• Familiarity with India’s health system, key stakeholders, and relevant government strategies, particularly the National Health Mission (NHM).