Knowledge Management and Communications Specialist

Provide Knowledge management support and communications oversight to both organizational and project communications, to ensure high quality strategic communications to donors, stakeholders and beneficiaries, while ensuring that communications adhere to policy guidelines.

1. Communications Strategy

• Update and implement the communication strategy for Jhpiego Ghana in consultation with the project staff and the Global Communications team.
• Interact and strategize with the Communications team at the Baltimore office to understand the Global Communication strategy and
• Develop capacity building activities for staff to enhance their ability to communicate about project achievements.

1. Success Stories

• Work with the programme team to develop success stories and to explore opportunities for potential program highlights.
• Interview identified clients, providers, program managers to develop success

• Knowledge Management, Materials & Report Development
• Provide support to program teams to develop effective communication tools and IEC
• Support program teams to draft, edit and format programme documents, including communication deliverables such as newsletters, brochures, flyers, job aids, ads, promotional videos and slideshows.
• Ensure proper branding and marking of Jhpiego and program materials and activities as per Jhpiego or program-specific branding and marking guidelines.
• Assist with developing and producing documents, reports and presentations according to Jhpiego guidelines for internal program needs and externally for dissemination.
• Collaborate with program teams to develop and implement documentation and dissemination plans for projects.

1. Internal Jhpiego Communications

• Manage and support knowledge sharing efforts including staff participation in webinars, seminar series ,, marketplaces, presentations, events, online discussions, mailing lists (internal, and for Jhpiego/Ghana stakeholders) and communities of practice
• Track, assess and respond to internal communication requirements, when required.
• Update headquarters staff quarterly on key activities and achievements such as success stories.
• Maintain, develop and regularly showcase Ghana's presence on Jhpiego’s website, social media, , program intranet platforms and other communications
• Undertake all other activities as instructed by the supervisors towards furthering organizational

1. Photos and Video Database

• Compile/collate program-related photographs and
• Catalogue photos and videos and prepare a central
• Ensure that project teams are taking good quality photos and are adhering to Jhpiego's communication policy.

1. Media Coverage and Stakeholder Engagement

• Ensure that Jhpiego is appropriately and effectively represented at public health events and
• Ensure that activities and achievements are covered in the local
• Support programme team to manage media at project events (i.e. drafting talking points and developing press kits).
• Coordinate and direct regular updates on new technical knowledge, approaches and successes to the Government and to Jhpiego
• Maintain updated project and technical

• Advanced degree in Communications, Public Health or related field essential.
• A minimum of 7 years' experience in Communications or Development Communications.
• Previous experience in the health development sector; working on USAID or other donor funded programs preferred.
• Proven oral and written Communication skills essential.
• Excellent organizational skills, detailed-oriented and high degree of accuracy required.
• Extensive experience with Microsoft Office Suite, , design and editing tools such as InDesign , Photoshop, Illustrator and others are required.
• Strong analytical skills and sound judgement.
• Excellent interpersonal skills to effectively interact with all levels of staff, partners and other stakeholders.
• Ability to work independently and as a member of team.
• Be self-motivated, proactive and have a positive attitude to work requiring minimum supervision.

 EL10#