Program Officer

The Program Officer will report to Country Director for Jhpiego Uganda/ COP of the Urban Health Activity and will be based in Kampala with possibilities to travel to the fields.  The primary responsibility of the Program Officer is to assist in managing the administrative, financial, programmatic and logistical functions of the Urban Health Activity. This includes coordinating information and workflow, updating and following up on delegated tasks to ensure progress to deadlines, keeping programs on schedule, scheduling meetings and receiving visitors, flight booking and maintaining visitor logs. 

Applications will be shortlisted on rolling basis. 

• Schedules / organizes recurring meetings with internal and external stakeholders including partner organizations, donors, and country staff
• Informs and reminds responsible staff of follow-up dates and deadlines for response or specific actions, supplying supporting material as appropriate
• Liaise with US-based staff regarding travel logistics (invitation letters, e-mail communication, etc.)
• Provides support to Program Manager(s), Chief of Party and Country Director in meetings; takes notes and highlights key follow-up items, identifying appropriate contact for resolution
• Maintains / updates Urban Health Activity SharePoint sites and database(s), ensuring all relevant information is up-to-date and accessible
• Scans, records, refers and follows up on correspondence and documents; evaluates the urgency or critical nature of items, and brings them to the attention of the responsible staff
• Prepares, formats, edits, and / or disseminates project information, documentation, reports, presentations to or for appropriate stakeholders
• Fosters relationships and customer service with the US-based office and within the country office to identify and support their administrative needs
• Collaborates with internal stakeholders and Jhpiego departments (contracts, HR, finance, etc.) to link different departments with appropriate Jhpiego resources
• Posts on social media platforms on behalf of Jhpiego Uganda
• Updates Supervisor and team members on the program implementation status, and potential issues and opportunities
•  Identifies, recommends and effectively executes standard practices to support operational activities within the assigned functional area
•  Resolves routine problems independently, escalating non-standard, complex issues to the Chief of Party; may collaborate to find and implement corrective course of action
• Manages project work planning and reporting processes, ensuring adherence to timelines and completeness and quality of deliverables.
• Contributes to relevant metrics and raises discrepancies/issues to the Chief of Party (e.g., start-up plan, close-out checklist).
• Collaborates and liaises with internal / external stakeholders to ensure appropriate materials, tools, resources are ready and available in alignment with service delivery requirements
• Conducts due diligence and follow-up to ensure the timely delivery of activities / services within defined scope and established timelines as needed

• Five (5) years’ relevant working experience
• Experience in Administration, Public Relations or similar position in donor funded projects, NGO, Civil Society Organizations (CSOs), Private or Corporate institutions

• Degree in Business Administration, Management, Communication, International Relations, or other related field

• Demonstrated ability to manage multiple program activities and set priorities
• Familiar with utilizing social media
• Familiarity with Microsoft 365 suite, specifically Sharepoint, Word, Excel and Powerpoint
• Interest in global public health
• Very strong organizational skills
• Very good writing skills
• Team player
• Good communication skills with diverse groups
• Problem solving skills
• Fluent in written and spoken English