Advisor - Continuous Quality Improvement

Project Overview

The U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and U.S. Agency for International Development (USAID) has awarded the Reaching Impact, Saturation and Epidemic Control (RISE) Project additional one-year funding (1 October 2024 to 30 September 2025) to continue supporting voluntary medical male circumcision (VMMC) services in Iringa, Morogoro, Njombe, Singida and Tabora regions. The USAID RISE VMMC Project works collaboratively with the Ministry of Health (MOH) and the President’s Office Regional Administration and Local Government (PORALG) with implementation oversight from five Regional Health Management Teams (RHMTs) and 35 Council Health Management Teams (CHMTs) in project-supported regions.

Position Summary

The Continuous Quality Improvement (CQI) Advisor provides overall CQI direction, management and mentorship of Quality Assurance (QA) Assistants assigned to each project-supported region to implement project CQI activities. S/he is a member of the Project Management Team (PMT) and provides leadership on all CQI issues. The CQI Advisor supports quality assurance and, quality improvement targets, analysis, and reporting of key performance indicators (KPIs) required by Jhpiego, MOH, USAID and PEPFAR. S/he promotes quality standards and facilitates QA Assistants to support internal and external quality assessments, follow up CQI findings and implement remediation activities in line with MOH, USAID and PEPFAR guidance using the USAID collaborating, learning and adapting (CLA) framework to facilitate CQI. The CQI Advisor is the project’s point of contact with the Quality Assurance leads in MOH, USAID and Jhpiego, and represents the project in national, donor and organizational CQI activities.

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Reports to:                             Chief of Party (CoP)

Position supervised:              Assistants Quality Assurance

Location:                                 Any of Project Region (Njombe, Iringa, Singida, Tabora, Morogoro or Dar es Salaam Regions)

This position will be closed on October 10. 2024

• Collaborate with RHMTs and CHMTs to build capacity of providers to deliver safe, quality VMMC services while promoting integrity and sustainability measures.
• Promote a CQI mindset across the healthcare system and strengthen work and quality improvement teams (WITs/QITs) through structured mentorship.
• Support mentorship and advocacy of council health managers to incorporate VMMC in routine CHMT CQI activities and supportive supervision.
• Promote proper and timely identification, management, reporting and documentation of VMMC adverse events (AEs), and skills to prevent common AEs.
• Support awareness of standards, compliance, and execution of internal and external quality assurance led by region, MOH, USAID and PEPFAR.
• Contribute to work plan development and implementation by identifying quality assurance priorities and strategies to achieve and sustain CQI objectives.
• Support new strategies using Collaborating, Learning and Adapting (CLA) framework to generate insights into quality improvement and promote changes.
• Contribute to reports, presentations, abstracts, articles, success stories and publications through performance analysis, insights and action learning.
• Represent the project in key national and donor meetings to share CQI lessons, implications and recommendations to influence best practice and advocacy.
• Perform other duties as assigned by the supervisor.

• Bachelor’s degree in medicine, nursing or other health-related field especially public health or extensive hands-on experience managing quality assurance and quality improvement.
• At least 7 years’ experience implementing quality assurance and quality improvement, particularly in combination HIV prevention. Experience with VMMC desirable.
• 5 years’ experience managing quality measures in donor-funded programs.
• Experience working with quality improvement teams desirable.
• Field oriented and comfortable working with RMOs, DMOs, RHMTs and CHMTs, multi-disciplinary colleagues, inspiring teamwork and using data-driven decision-making.
• Experience working with USAID, MOH, PORALG, INGOs and CSOs desirable.
• Strong change management, results oriented and decision making skills.
• Demonstrated experience facilitating training and building capacity of individuals and organizations.
• Excellent written and oral communication and presentation skills in Kiswahili and English.
• Demonstrated self-management (e.g. motivation, dealing with pressure, adaptability, diplomacy).
• Competency using MS Office (email, Word, Excel, PowerPoint).
• Ability and willingness to travel up to 40% of the time

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload to include cover letter, resume, and references.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

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