Network Analyst needed to support its enterprise network systems including monitoring, analysis, and reporting of the network infrastructure at Jhpiego offices; working with network teams to deploy system updates; and making recommendations for improvement of IT services, as required. Network Analyst will monitor Jhpiego’s enterprise network systems, ensuring service availability, monitor all aspects of the network infrastructure, responds to issues and escalates to Sr. Engineers, and works with the Global IT team on infrastructure maintenance, upgrades, and implementations across Jhpiego offices. This position serves as a member of Jhpiego’s Global IT team, and follows direction from the Sr. Director of IT.
The nature of this work requires an individual who is service-oriented, organized, collaborative, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues.
Security, Compliance, and Disaster Recovery
Incident and Change Management
Collaboration and Knowledge Sharing