VMMC Site Coordinator

2 months ago
Job ID
International Positions


Reporting to the Project Clinical Manager, the VMMC Site Coordinator oversees/co-manages the operations of VMMC statis site.  This includes working with other VMMC staff to ensure provision of the highest quality services that adhere to PEPFAR and national standards and protocols.


Project Coordination:

  • Develops and executes project monthly work plans and revises them, as appropriate, to meet the static site’s (including the satellite outreach site) changing needs and requirements
  • Manages day-to-day operational aspects of the VMMC site and scope of work
  • Identifies administrative needs for the site and implements them, as needed
  • Involves the team in reviewing deliverables before implementation
  • Effectively adheres to national QA standards, participating and responding to QA visits
  • Prepares for project reviews and ensures adherence to QA procedures
  • Conduct CQI supervisions in a regular basis
  • Ensures that project documents, including client files, registers, project reports, and SOPs are complete, current available at site, and stored appropriately
  • Ensures that the site complies with the infection control standards to minimize occupational exposure of all clients and staff
  • Sets targets and monitors progress; Reviews data derived from clients, and uses this information for operational planning of the VMMC site
  • Manages response to adverse events, including ensuring prompt and adequate reporting. Ensure all staff are trained and updated on adverse events policies. Ensure coordination with providers and project leadership to manage client follow-up

Communication and Demand Creation:

  •  Monitors and reports demand creation activities, successes, and failures. Flags areas of concern and consults, as necessary, with supervisors to resolve problems
  • Works closely with the demand creation partners and team to ensure that the targets are met
  • Holds daily status meetings with site team, and keeps site team well informed of changes within the target coverage and demand generation workplan
  • Liaises closely with focal person from host facility/community to ensure successful working relationships
  • Effectively communicates relevant project information to the Sr. Clinical Manager
  • Resolves and/or escalates site issues in a timely fashion
  • Understands how to communicate difficult/sensitive information tactfully

Leadership and Teamwork:

  • Inspires coworkers to attain goals and pursue excellence
  • Identifies opportunities for improvement and makes constructive suggestions for change
  • Effectively utilizes each team member to his/her fullest potential
  • Motivates team to work together in the most efficient manner
  • Keeps track of lessons learned and shares those lessons with team members, finding creative ways to acknowledge excellence and achievement within the team
  • Mitigates team conflict and communication problems
  • Manages staff transitions and ensures that new staff members feel a part of the team

Client and Stakeholder Management:

  • Manages day-to-day client interaction at the VMMC site
  • Communicates effectively with clients to identify needs and evaluate alternative strategies and solutions
  • Continually seeks opportunities to increase customer satisfaction and strengthen stakeholder relationships

Human Resources:

  •  Tracks and reports team hours in scheduling on a weekly basis, co-signs staff timesheets
  • Conducts effective performance evaluations for non-clinical staff, and mentors those with less experience through formal channels.
  • Establishes and maintains staffing schedule in coordination with facility management
  • Responds to last-minute HR challenges, in collaboration with Sr. Clinical Manager, by maintaining list of alternate staff and filling vacancies, as needed


  • Works with the logistics team to monitor, manage, and report on the supply chain at the site, including consumption estimates, stock inventory, stock-ins, stock-outs, stock wastage, and stock expiration
  • Monitors the state of equipment, and reports equipment that is in poor condition
  • Ensures the required functioning of water, waste, and electrical systems, and reports any issues
  • Ensures the correct functioning of all logistical elements at the VMMC site.

Required Qualifications

  • A degree in Nursing, General Practitioner (GP) Social Sciences, Public Health, Clinical Associate Officer or other related field
  • Clinical Associate for medical degree preferred.
  • Experience and knowledge of HIV and/or VMMC programming preferred
  • Experience supervising and managing staff, ideally in a clinical setting
  • Excellent interpersonal skills
  • Understanding of sexual reproductive health
  • Highly accomplished leader who is visionary, results oriented, self-motivated, and takes initiative
  • Passionate about VMMC and HIV/AIDS programs
  • Efficient, effective communicator who is competent at facilitation, report writing, and training



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